Team-wide behavioral health support

Close the emotional care gap —
across every stage of illness.

MiaHaven gives care teams evidence-based psychosocial tools that extend support between visits and capture structured, self-reported insights — across chronic and life-limiting illness.

  • Applicable across chronic and life-limiting illness populations
  • Supports Collaborative Care (CoCM) and navigation-based models
  • Aligned with reimbursable pathways — PIN, SDOH, CHI, CoCM
Life between visits.  Where emotional experience unfolds.
The Gap
10 hours.

That's the average psychosocial support most patients receive in a year.

10 / 8,760 hours per year

On average, individuals living with chronic or serious illness receive about 10 hours of psychosocial support each year. The rest of the time — the other 8,750 hours — they are navigating it alone, often at home, between visits.

  • Identity disruption
  • Fear, anxiety, depression
  • Burden of illness & treatment
  • Family and caregiver strain
Support is limited to the visit.
The experience is not.
The Shift

Care doesn't stop at the visit.
Now, neither does support.

MiaHaven supports patients between clinical touchpoints—where the emotional experience of illness unfolds in real life.

Evidence-Based Foundation

Built on established clinical methodologies.

Backed by 500+ peer-reviewed studies across chronic illness populations. Every reflection draws from established frameworks for meaning-making, identity, and psychosocial adaptation.

Reminiscence Therapy

Structured life-review to anchor identity and meaning across illness stages.

Meaning-Centered Reflection

Evidence-based prompts supporting purpose and coherence in serious illness.

Narrative Identity Work

First-person story-building to preserve selfhood through treatment and transition.

How It Works

Built for existing workflows.

Five quiet steps. No new workflow required.

1

Provider Order

Order or program enrollment initiates engagement.

2

Digital Onboarding

Patient and family onboard digitally.

3

Between-Visit Engagement

Asynchronous reflection occurs at home.

4

Auto-Captured

Time & reflections captured automatically.

5

Structured Summaries

Care team receives actionable insight.

No new workflow required
No real-time monitoring required
Automated, patient-driven engagement
Reimbursement & Care Model Alignment

Aligned with existing care and billing models.

Navigation & Chronic Illness Models

Reimbursable Pathways
PIN CHI SDOH
  • Supports patient navigation documentation
  • Captures chronic-illness care coordination time
  • Surfaces social determinants context in reflections

Collaborative Care (CoCM)

Measurement-Based Integration
  • Increases qualifying clinician time
  • Supports measurement-based care
  • Can be used concurrently with PIN when clinically appropriate
Important: CoCM may concurrently bill PIN codes for the same patient, but asynchronous activity cannot be counted under Collaborative Care.
What Care Teams Gain

Population-level insight.
Patient-level attention.

Structured signal between visits—without adding cognitive load to your team.

Increased patient engagement

Asynchronous touchpoints build continuity of connection.

Longitudinal self-reported emotional trends

Patterns across time, not single data points.

Early visibility into support needs

Surface concerns before they escalate.

Stronger patient & family connection

Sustained presence across the arc of care.

Family & Caregiver Engagement

Care extends beyond the patient.

Illness is experienced in relationship. MiaHaven invites family and caregivers into reflection—strengthening the support system around every patient.

  • 01

    Family contributions & shared reflections

    Loved ones add memories, meaning, and presence—without disrupting patient autonomy.

  • 02

    Ongoing caregiver engagement

    Caregivers remain connected to the patient's emotional journey between visits.

  • 03

    Strengthened support systems

    Structured touchpoints reduce isolation on both sides of the care relationship.

Continuity Across Illness

One platform across the full illness journey.

From diagnosis through bereavement — MiaHaven stays present at every stage.

STAGE 01
Diagnosis
Initial assessment & orientation
STAGE 02
Treatment
Active care & coping support
STAGE 03
Survivorship
Long-term adaptation
STAGE 04
Bereavement
Grief & continuity
Populations Supported
Chronic illness
Oncology
Dialysis
Dementia
Aging populations
Bereavement
non-reimbursable extension
Ready to Begin

Extending emotional care across every stage.

Deliver continuous, measurable emotional support—without adding burden to your team.